Frequently Asked Questions

Everything you need to know about your OMI Jewelry experience.

Are your diamonds and gemstones ethically sourced?

Yes, at OMI Jewelry, we strictly adhere to the Kimberley Process and only work with suppliers who guarantee conflict-free diamonds and ethically mined gemstones.

Do you offer international shipping?

We provide secure, insured worldwide shipping. Shipping costs and delivery times vary by destination and are calculated at checkout.

What is your return policy for fine jewelry?

We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made or engraved pieces are final sale.

How do I determine my correct ring size?

We provide a comprehensive sizing guide on our website. Alternatively, you can visit a local jeweler or contact our support team to request a physical ring sizer.

Do you provide appraisals for insurance purposes?

Every purchase over $500 includes a complimentary appraisal certificate from a GIA-certified gemologist to ensure you can easily insure your investment.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for qualifying purchases.